People Operations Administrator
People Operations Administrator About the PositionThis position is responsible for managing the day-to-day People Operations inquiries, including the administration and implementation of our benefits, and related programs.
Candidates should thrive on working in a fast-paced, team member focused, customer service environment.
The administrator will answer basic employee questions and refer compliance and complex issues to the appropriate person or partner within the Grey Oaks community.
As with all positions, this position will continually exemplify and promote the core values, mission, and culture of the Grey Oaks Country Club team.
This position reports to the Director of People Operations.
About Grey Oaks Country ClubConsidered one of the premier Country Clubs in Florida, Grey Oaks opened in 1993 and encompasses the Grey Oaks and Estuary communities, along with 54 holes of championship golf.
The Club's facilities include a 63,000-square-foot east clubhouse, 12,000-square-foot golf pro shop, golf performance center, 30,000- square-foot wellness center, sports center, and the pool caf , a 22,000-square-foot complex with indoor and outdoor dining overlooking an expansive resort-style pool with a wading entrance, waterfall, and lap lanes.
Additionally, The Estuary offers a 20,000-square-foot clubhouse with indoor and outdoor dining overlooking the golf course, as well as a golf pro shop and his-and-her locker and card rooms.
In addition to our facilities and amenities, our staff continuously commits itself to unparalleled professional service for our members and their guests.
There are over 250 professionals working at Grey Oaks.
Located in Naples, Florida, Grey Oaks in 2021 earned the coveted designation as a Platinum Club of America for the second straight year.
Learn more at our website www.
greyoakscc.
com.
About YouTo be successful in this role, you must have strong organizational and problem-solving skills, be able to operate independently, but also as part of a team, work well under pressure, and can multi- task.
This is an excellent opportunity for someone who likes the variety of being involved with department lead team and enjoys administrative projects.
You are an exceptionally outgoing and personable professional with a background in Human Resources or Hospitality preferably.
You can multi-task and effectively communicate with all team members.
You are organized and highly proactive.
You understand that service is at the heart of your job.
You understand and live by the concept of being a team player, making sure that collaboration is essential to your success, as well as the success of those you work with.
Most importantly, your values align with the values and culture of our members and our Club.
Those values are on display every day and displayed with every decision you make.
Responsibilities:
To support and serve all employees, earning their respect and trust as their ambassador, in our efforts to provide Members with an excellent Grey Oaks experience.
To know all Team Members by name Benefits administration including assisting in Open Enrollment Seminars Supports team members with questions relevant to their job & Club policy and procedures Collaborates with team to create theme focused team member event/luncheons, coordinates blood drives and annual team building events Assist the Director of People Operation in managing a meaningful employee recognition program Supports the annual on boarding of all H2B team members Collaborates with payroll and ensures that voluntary contributions and payroll deductions are processed accurately and in a timely manner.
Works with Department Heads, Managers and General Manager to manage the recruiting process through Paylocity Work with the People Operations team in providing effective onboarding for new employees, helping them understand and live our culture and policies Answer and solve employee requests and questions where appropriate Under the direction of senior management, ensure all employee policies and procedures are followed and employee benefit programs are correctly administered.
Assist with processing of terminations, preparation of performance reviews and related items Determines new employee eligibility and enrolls employees in club benefit programs, i.
e.
health insurance and 401(k) Assists the Director of People Operations in administering the 401(k) plan by working with a third party provider regarding enrolling, processing loans, withdrawals Ensure personnel records are current and accurate and ensure the confidentiality of all employee and club information as well as compliance with state and federal laws.
Carries out administrative duties such as filing, emails, copies, scanning, etc.
All other duties as assigned by management Skills:
Problem solver Detailed oriented Proficient in Microsoft Word, Excel and Outlook Conducts business with an unwavering code of ethics and Maintain strong written and verbal communication and interpersonal Experience with Paylocity or HRIS system Bilingual preferred Education/
Experience:
Educational Background:
Minimum High School/GED Associate degree in business, Finance or relevant field from accredited institution preferred, but not required.
Experience:
Minimum 2 years of relevant administrative experience, preferably in Human Resources/People Operations and Benefits or Hospitality Management.
Grey Oaks is an Equal Opportunity Employer Recommended Skills Administration Attention To Detail Communication Confidentiality Customer Service Ethics Estimated Salary: $20 to $28 per hour based on qualifications.
Candidates should thrive on working in a fast-paced, team member focused, customer service environment.
The administrator will answer basic employee questions and refer compliance and complex issues to the appropriate person or partner within the Grey Oaks community.
As with all positions, this position will continually exemplify and promote the core values, mission, and culture of the Grey Oaks Country Club team.
This position reports to the Director of People Operations.
About Grey Oaks Country ClubConsidered one of the premier Country Clubs in Florida, Grey Oaks opened in 1993 and encompasses the Grey Oaks and Estuary communities, along with 54 holes of championship golf.
The Club's facilities include a 63,000-square-foot east clubhouse, 12,000-square-foot golf pro shop, golf performance center, 30,000- square-foot wellness center, sports center, and the pool caf , a 22,000-square-foot complex with indoor and outdoor dining overlooking an expansive resort-style pool with a wading entrance, waterfall, and lap lanes.
Additionally, The Estuary offers a 20,000-square-foot clubhouse with indoor and outdoor dining overlooking the golf course, as well as a golf pro shop and his-and-her locker and card rooms.
In addition to our facilities and amenities, our staff continuously commits itself to unparalleled professional service for our members and their guests.
There are over 250 professionals working at Grey Oaks.
Located in Naples, Florida, Grey Oaks in 2021 earned the coveted designation as a Platinum Club of America for the second straight year.
Learn more at our website www.
greyoakscc.
com.
About YouTo be successful in this role, you must have strong organizational and problem-solving skills, be able to operate independently, but also as part of a team, work well under pressure, and can multi- task.
This is an excellent opportunity for someone who likes the variety of being involved with department lead team and enjoys administrative projects.
You are an exceptionally outgoing and personable professional with a background in Human Resources or Hospitality preferably.
You can multi-task and effectively communicate with all team members.
You are organized and highly proactive.
You understand that service is at the heart of your job.
You understand and live by the concept of being a team player, making sure that collaboration is essential to your success, as well as the success of those you work with.
Most importantly, your values align with the values and culture of our members and our Club.
Those values are on display every day and displayed with every decision you make.
Responsibilities:
To support and serve all employees, earning their respect and trust as their ambassador, in our efforts to provide Members with an excellent Grey Oaks experience.
To know all Team Members by name Benefits administration including assisting in Open Enrollment Seminars Supports team members with questions relevant to their job & Club policy and procedures Collaborates with team to create theme focused team member event/luncheons, coordinates blood drives and annual team building events Assist the Director of People Operation in managing a meaningful employee recognition program Supports the annual on boarding of all H2B team members Collaborates with payroll and ensures that voluntary contributions and payroll deductions are processed accurately and in a timely manner.
Works with Department Heads, Managers and General Manager to manage the recruiting process through Paylocity Work with the People Operations team in providing effective onboarding for new employees, helping them understand and live our culture and policies Answer and solve employee requests and questions where appropriate Under the direction of senior management, ensure all employee policies and procedures are followed and employee benefit programs are correctly administered.
Assist with processing of terminations, preparation of performance reviews and related items Determines new employee eligibility and enrolls employees in club benefit programs, i.
e.
health insurance and 401(k) Assists the Director of People Operations in administering the 401(k) plan by working with a third party provider regarding enrolling, processing loans, withdrawals Ensure personnel records are current and accurate and ensure the confidentiality of all employee and club information as well as compliance with state and federal laws.
Carries out administrative duties such as filing, emails, copies, scanning, etc.
All other duties as assigned by management Skills:
Problem solver Detailed oriented Proficient in Microsoft Word, Excel and Outlook Conducts business with an unwavering code of ethics and Maintain strong written and verbal communication and interpersonal Experience with Paylocity or HRIS system Bilingual preferred Education/
Experience:
Educational Background:
Minimum High School/GED Associate degree in business, Finance or relevant field from accredited institution preferred, but not required.
Experience:
Minimum 2 years of relevant administrative experience, preferably in Human Resources/People Operations and Benefits or Hospitality Management.
Grey Oaks is an Equal Opportunity Employer Recommended Skills Administration Attention To Detail Communication Confidentiality Customer Service Ethics Estimated Salary: $20 to $28 per hour based on qualifications.
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