Customer Service Rep - We Will Train!!!
Naples, FL Naples, FL Full-time Full-time $18 an hour $18 an hour 8 days ago 8 days ago 8 days ago Overview:
At HomeTeam, we put people first.
We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience every time for a lifetime to our customers.
Our friendly, warm work environment means great work gets recognized and rewarded.
If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.
Apply in minutes from your mobile phone!
Responsibilities:
NO PEST CONTROL SERVICE EXPERIENCE REQUIRED - WE WILL TRAIN! As a HomeTeam Customer Service Representative, you can expect to:
Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense.
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers.
Provide service information to existing customers and initiate add-on services.
Enter and update service-related notes in system software related customer information.
Print, distribute, and review service tickets for technicians.
Escalate appropriate inquiries or problems to managers.
Collect and reconcile payments for customer accounts.
HomeTeam Core Values! Commitment to Serving Others People Focused Continuous Improvment Transparency Fun Teamwork There's plenty of perks too! Competitive pay $$ $18/hr
possible commission Comprehensive benefits package including medical, dental, vision Company paid life & AD&D insurance 401(k) plan with company match up to 6% Employee stock purchase plan Paid Time off and holidays Employee discounts Tuition reimbursement Dependent scholarship awards Recognition for a job well done A friendly work environment Employee referral bonuses The opportunity for professional growth and respect that comes from working for an industry leader Why HomeTeam? HomeTeam is the #1 pest management company to homebuilders Currently performs more the 2,000,000 services a year The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction Pest Management Industry is growing and is a recession resistant line of business HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc.
, (NYSE:
ROL), headquartered in Atlanta, GA.
Qualifications:
Minimum Requirements:
Basic Microsoft Office experience and/or entry level understanding of computers and typing.
Ability to multitask Entry level skill on use of company telephone features and how to use them Must be 18 years or older with a high school diploma or GED Must successfully pass background and drug screening Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
At HomeTeam, we put people first.
We make sure at HomeTeam you have the tools, support, and training needed to deliver a delightful experience every time for a lifetime to our customers.
Our friendly, warm work environment means great work gets recognized and rewarded.
If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.
Apply in minutes from your mobile phone!
Responsibilities:
NO PEST CONTROL SERVICE EXPERIENCE REQUIRED - WE WILL TRAIN! As a HomeTeam Customer Service Representative, you can expect to:
Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense.
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers.
Provide service information to existing customers and initiate add-on services.
Enter and update service-related notes in system software related customer information.
Print, distribute, and review service tickets for technicians.
Escalate appropriate inquiries or problems to managers.
Collect and reconcile payments for customer accounts.
HomeTeam Core Values! Commitment to Serving Others People Focused Continuous Improvment Transparency Fun Teamwork There's plenty of perks too! Competitive pay $$ $18/hr
possible commission Comprehensive benefits package including medical, dental, vision Company paid life & AD&D insurance 401(k) plan with company match up to 6% Employee stock purchase plan Paid Time off and holidays Employee discounts Tuition reimbursement Dependent scholarship awards Recognition for a job well done A friendly work environment Employee referral bonuses The opportunity for professional growth and respect that comes from working for an industry leader Why HomeTeam? HomeTeam is the #1 pest management company to homebuilders Currently performs more the 2,000,000 services a year The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction Pest Management Industry is growing and is a recession resistant line of business HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc.
, (NYSE:
ROL), headquartered in Atlanta, GA.
Qualifications:
Minimum Requirements:
Basic Microsoft Office experience and/or entry level understanding of computers and typing.
Ability to multitask Entry level skill on use of company telephone features and how to use them Must be 18 years or older with a high school diploma or GED Must successfully pass background and drug screening Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodation HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
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